The following clauses regulate access to the Website located at the Internet address https://www.palaciorealtickets.com/, and to the profiles in the social networks linked from the home page (hereinafter this Website) whose owner is PANCHO TOURS S.L, with CIF: B91974360, with registered office at Calle Almirante Lobo 2, 4º izda., 41001, Seville (Spain), Telephone (+34) 664642904, and e-mail customerservices@panchotours.com. And, on the other hand, the person (hereinafter the User), who accesses this Web Site.
Purpose.
By using this Web Site the User expressly accepts all the legal clauses of this legal notice, of the privacy policy, as well as all those particular conditions collected for the use of certain services. If you do not accept any of the aforementioned clauses, you should refrain from using this Web Site. The user who accesses this Web Site assumes the role of User, committing to comply with the clauses set forth herein, as well as any other legal provision that may be applicable. By becoming a follower of any of the profiles of Panchotours on the social networks of this Website agrees to comply with the conditions and policies of the same. Panchotours reserves the right to modify any clause or information on this Web Site. Access to this Web Site by minors is prohibited.
Panchotours recuerda al Usuario mayor de edad que tengan a su cargo menores, que será de su exclusiva responsabilidad determinar qué servicios y contenidos son o no apropiados para la edad de estos últimos, y que existen programas informáticos que permiten filtrar y bloquear el acceso a determinados contenidos y servicios.
Liability.
Panchotours is exempt from any type of responsibility derived from the information published by third parties on this Web Site. If the User considers that there is content on this Website that could be illegal, he/she should notify this through the contact section of this Website. Panchotours assumes no responsibility for the contents of third parties that are redirected from this Website. Panchotours assumes no responsibility for the proper functioning of this Website.
Intellectual and industrial property.
All the contents of this Web Site are protected by intellectual and industrial property regulations. The total or partial reproduction, use, exploitation, distribution and commercialization of any content of this Web Site, requires authorization by Panchotours. The contents outside of Panchotours that may appear on this Web Site, belong to their respective owners, being themselves responsible for any authorization to third parties.
Fuero.
These terms and conditions are written in English, and are subject to Spanish law. In the event of any dispute arising from access to this Web Site, Panchotours and the User shall be subject to the Courts and Tribunals of Seville (Spain).
GENERAL TERMS AND/OR CONDITIONS
1.INTRODUCTION
The purpose of this document is to regulate the TERMS or GENERAL CONTRACTING CONDITIONS of the on-line and off-line booking services (hereinafter, and indistinctly, the services) of PANCHO TOURS S.L, with registered office in Seville, C/Almirante Lobo 2, 4º izda, registered in the Commercial Register of Seville, Volume 5469, Folio 76, section 8 with sheet no. SE-91991, and N. I.F. B-91.974.360. (hereinafter, Panchotours), Tel. (+34) 664642904. The terms "You" and "User" are used here to refer to all individuals and/or entities that for any reason access https://www.palaciorealtickets.com/ or use the services.
The use of these services shall imply the full and unreserved acceptance and validity of each and every one of the General Terms and/or Conditions -which shall be considered automatically incorporated into the contract entered into with Panchotours, without the need for their written transcription in the same- contained in the latest updated version of these General Terms and/or Conditions.
2. RESERVATION OF SERVICES
The services booked through the web or through our physical operators are for the purpose of booking one or more tours in any of the cities in which Panchotours operates. THE USE OF THESE SERVICES IMPLIES THE FULL AND UNRESERVED ACCEPTANCE AND VALIDITY OF EACH AND EVERY ONE OF THE TERMS OR GENERAL CONDITIONS -WHICH WILL BE CONSIDERED AUTOMATICALLY INCORPORATED INTO THE CONTRACT SIGNED WITH PANCHOTOURS, WITHOUT THE NEED FOR THEIR WRITTEN TRANSCRIPTION IN THE SAME- CONTAINED IN THE LATEST UPDATED VERSION OF THESE TERMS AND/OR GENERAL CONDITIONS.
Contracting procedure:
b1. Online tour contracting: Once the charge (by credit card) corresponding to your reservation has been made, you will receive an e-mail confirming your reservation, this e-mail will serve as proof of your reservation.
b3. Cancellation Policy:
You can read our cancellation policy in our Cancellation Policy
In order to make the cancellation it will be essential to send the request to the following e-mail address customerservices@panchotours.com
3. PROTECTION OF USERS' PERSONAL DATA BY PANCHOTOURS
The user of the on-line and off-line reservation services is voluntarily providing personal data (hereinafter Personal Data) and expressly, fully and unreservedly accepts that Panchotours treats them automatically and incorporates them into a file for the purpose of providing and offering its services, a file for which Panchotours is responsible, and which is registered or registered with the competent authority.
Due to the characteristics of Panchotours's activity and services and for the perfect development and achievement of its objectives, it is necessary to transfer personal data to third parties, including international transfers. Such assignments or transfers of personal data may be addressed to the companies of the Panchotours and/or other interested third parties. The sole purpose of the transfer of personal data to such entities is the correct provision of the services offered by Panchotours.
The owners of the data have at any time the right to rectification and cancellation in the terms set out in the data protection legislation. For such purposes, it will be sufficient to contact Panchotours by e-mail at customerservices@panchotours.com. Panchotours guarantees the confidentiality of the Personal Data, although it will disclose to the competent public authorities the Personal Data and any other information in its possession or accessible through its systems and required in accordance with the legal and regulatory provisions applicable to the case. Panchotours users guarantee and are responsible, in any case, for the truthfulness, accuracy, validity and authenticity of the Personal Data provided, and undertake to keep them duly updated.
Panchotours's services are not intended for minors and Panchotours does not solicit or collect information regarding minors.
On the other hand, Panchotours may collect information through devices such as cookies or log files about the navigation of its users on https://www.palaciorealtickets.com/. These devices are associated exclusively with a single user and his or her own personal computer. In such a case, Panchotours will only use this data as a whole for the ultimate purpose of improving its services. Panchotours may share this information with its client companies, but in the same way and in any case on an aggregate and statistical basis only.
4. CORRECT USE OF THE CONTENTS OF THE WEB SITE BY THE USER
4.1 Panchotours declares that the industrial property rights (trademarks, trade names, etc.) that appear on this Web Site are its property and/or are legitimately exploited by virtue of agreements or licenses of use, being duly protected by the existing regulations on Industrial Property. The User undertakes to use the Web Site in a diligent, correct and lawful manner and, in particular, undertakes to refrain from:
(a) Delete, evade or manipulate the copyright, trademarks and other data identifying the rights of Panchotours or its owners incorporated into the contents and/or products marketed from the Panchotours Web Site, as well as technical protection devices, digital fingerprints or any information mechanisms that may contain the same.
(b) Use the contents and, in particular, the information of Panchotours obtained through its Web Site to send advertising, communications for direct marketing purposes or any other commercial purpose, unsolicited messages addressed to a number of persons.
(c) Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless authorized by the holder of the corresponding rights or it is legally permitted.
(d) In general, to use the contents in a way, with purposes or effects contrary to the law, morality and generally accepted good customs or public order. Panchotours does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other property or right related to its Web Site.